LEGAL REFERENCE

Your data. Our responsibility.

At erek02, your privacy is the foundation of every account, transaction, and session. We explain exactly how we collect, use, and safeguard your information—from your first login through...

Data SecurityPayment ProtectionAccount PrivacyTransparencyIndonesia Compliant
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erek02 Your data. Our responsibility.

What we collect and why

When you open an account with erek02, we collect your identity details, contact information, and gaming history to verify your account, prevent fraud, and deliver the service you signed up for. Payment data linked to DANA, OVO, GoPay and QRIS stays encrypted and separate from your profile. We also track session activity and device information to keep your account secure and comply

with local regulations in supported regions. Your data is never sold to third parties. We retain information only as long as necessary to serve your account and meet legal obligations.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions about your privacy?

Email Support Reach our Privacy team at [email protected] with any...
Account Settings Manage your privacy choices directly in your account...
Live Chat Our support team is live 24/7 in the...
REVIEW SIGNALS

How we earn your trust

Encryption Standard

All personal and payment data moves over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transactions are isolated in secure vaults, never visible to third-party game providers.

Regular Audits

We commission independent security reviews annually to verify our data handling and account protections meet or exceed Indonesia-applicable standards and best practices.

Transparent Policy

This privacy policy is written in plain language, not legal jargon. We tell you what we collect, why, and how long we keep it—no hidden clauses or surprise changes.

User Control

You can export your data, correct inaccuracies, or request deletion. We process these requests within 30 days. Your account, your rules—we just keep it secure.

Fraud Prevention

We monitor unusual login activity and payment patterns to catch fraud before it touches your account. If we spot something odd, we notify you immediately and ask you to verify.

No Third-Party Sales

Your gaming history, balance, and contact details are never packaged and sold to marketers or data brokers. We use your info only to run erek02 and comply with law.

Consistent privacy across all our pages

Terms of Service
Outlines account rules, Deposit references, and gameplay terms. Governed by the same data principles as this policy.
Responsible Gameplay
Explains account controls like session timeouts and self-imposed limits. Privacy of your preferences is protected the same way as payment data.
Payment & Deposits
Details DANA, OVO, GoPay, QRIS flows and fees. Payment privacy standards are the highest tier of our security infrastructure.
Cookie Policy
Specifies what cookies we use on erek02.app and why. Device tracking data follows the same encryption and retention rules as account data.
API Security
For connected apps and sportsbook feeds, API calls use the same encryption and audit standards as direct web access.
Fraud & Disputes
When we investigate account disputes, we protect your privacy while gathering facts. No data is shared beyond what law or security requires.
Account Closure
When you delete your account, we securely wipe gaming history and profile data per law. Backup records kept only for compliance retention windows.
AT A GLANCE

What makes our privacy approach unique

01
Single Dashboard Access One login shows your privacy settings, data export tools, and session history. No hunting through tabs or contacting support to see how your info flows.
02
Payment Method Isolation DANA, OVO, GoPay and QRIS wallet IDs are tokenized. Your actual payment credentials never touch our servers or game lobbies—only a safe reference code.
03
Session Transparency Every login, location, and device is logged and visible to you in real time. Spot unfamiliar activity instantly and lock your account from the app.
04
Data Portability Request a complete export of your account history, profile, preferences, and transaction log in machine-readable format within 7 business days, anytime.
05
Instant Deletion Option Choose full account deletion and we remove your profile, gaming history, and contact data within 48 hours. Payment records kept only if law requires it.
06
Privacy by Design We don't ask for unnecessary information. Your phone number, address, or email are only collected if needed for identity verification or account recovery.

Privacy questions answered

We delete your profile, gaming history, and personal details within 48 hours of closure. Payment records are kept for 7 years only where local tax or anti-money-laundering law requires it in supported regions.

Yes. Open your account dashboard, scroll to 'Security & Sessions,' and you'll see every login with timestamp, device type, and location. Flag anything unusual and we'll help lock it down instantly.

Completely. Your wallet credentials are tokenized—we store a safe reference code, not your actual payment data. All transfers use bank-grade TLS 1.3 encryption. Payment providers handle your real wallet IDs separately.

No. Your account name, balance, and gaming history stay inside erek02. Game providers receive only session tokens to show you the right lobby. We never sell, lease, or share your profile to marketers.

We monitor 24/7 for breaches and notify you within 48 hours if anything leaks. We'll tell you exactly what was exposed, what we're doing to fix it, and what steps you should take to protect your account.

Yes. Request a full export from your Privacy tab—login history, profile, preferences, transactions, everything. We send it in CSV format within 7 business days. Use it for backup, audit, or moving to another platform.

Cookies keep you logged in, remember your lobby preferences, and help us spot fraud. We don't use them to track you off-site. You can disable non-essential cookies in settings without losing core account features.